Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Ideas
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Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

How to reconstitute game & teamates from game "crash" two months ago. Have been playing since 2019.

Account now shows me as active player since 2024, but that's not correct. The game "crashed" about two months ago and all was lost, including a teamate who became a dear friend ('Lisa' from San Diego). I lost my friend, my game status and ability to purchase boosters, et al. The company put me back to my proper Level, but nothing else.

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https://community.king.com/en/candy-crush-soda-saga/discussion/488831/how-to-reconstitute-game-teamates-from-game-crash-two-months-ago-have-been-playing-since-2019

Hi Welcome to Soda Community

Please try following steps

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.

Cache: Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data!)

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

If don't work following steps please let me know your game I'd device name,OS version, game version

I hope it helps

Thank you for joining us

Welcome! 👋

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Accepted answers

All comments

https://community.king.com/en/candy-crush-soda-saga/discussion/488831/how-to-reconstitute-game-teamates-from-game-crash-two-months-ago-have-been-playing-since-2019

Hi Welcome to Soda Community

Please try following steps

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.

Cache: Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data!)

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

If don't work following steps please let me know your game I'd device name,OS version, game version

I hope it helps

Thank you for joining us

WHY IS BAKERY ALWAYS CLOSED??
hello….Im wanting to Bake in the bakery,however it always says “Bakery opening soon”……This has been non stop for the past few weeks now…
Ads are freezing and having to close app each time
Whenever I choose to watch ads for a bonus or extra lives etc, the ads have started to freeze. It’s the ad for teaching or education or something. It’s so annoying. I’m losing levels because of it and happened about 6-10 times in the last hour I have been playing. What is causing this?
Al re ingresar me da como que arranco con partida perdida
Hola. Salí del juego, dejando mí sesión como ganador y tomando los regalos del comienzo del día y a los minutos vuelvo a ingresar y al jugar, me doy cuenta que me sacó la racha y sus ventajas. Estoy molesto.
Game not loading
my game will not load. It gets to a certain point and just stops. Please help.
Why does my screen freeze up when I am playing ?
why does my screen keep freezing up? It is annoying and I am ready to delete playing

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Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!

Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
New to Soda? Learn more about Boosters & Blockers! 🍬🍭🧁
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
How to play the different game modes in Candy Crush Soda Saga 💀🥤
Before we look at the type of levels, let's also look at the Level Indicator! ⚠️ Level Difficulty Indicators Some levels are tougher than others, so icons and borders warn you in advance: 🟧 Hard Levels: Marked with an orange border. 🟥 Super Hard Levels: Marked with a red border. ⬛ Ultra Hard Levels: Marked with a dark red…