Share news, updates, or anything Soda-related you'd love to chat about!
Need help with the Soda? Ask your question or check for answers here.
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Got a feature idea? Share your thoughts to help make Soda even better!
it looks like the game is frozen 😩 can no longer play
I have experienced the same problem as mentioned above, and tried everything to solve it. This has lasted since May 17th and the game is still frozen. Any suggestions?
Hi @Littleprincess and Welcome to the Community!
I am sorry to hear you're also having an issue with your Daily Bonus.
To receive further assistance, please reach out to our Player Support team via game app or via Contact us
Contact us
Here's a guide if needed:
Have a nice day! ⭐️
my game is the same. I tried to open it on day 26 to be told I’d missed a day and to play on for my bonus boost. The game won’t start as I can’t get past the message page, it won’t close to give me the option of playing on. I’ve cleared my history and rebooted my iPad which is up to date and with enough memory. I’m just locked out of the game completely. Help please.
Hi and Welcome to the Candy Crush Soda community.
I am sorry to hear that you’re experiencing an issue with your game freezing, and not having the option to start over.
If your game keeps freezing or crashing, there are some things you can do that may solve the problem immediately.
Take a look at the list below and try each option. This will maximize the chances of the game running more smoothly for you.
Restart:
Updates:
Memory:
Remember, be sure to try all of the above options.
all
As for the Start over option no longer showing in your game, please note that special features like the Start Over option are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often.
We are sadly unable to add features back manually. 😕
Hope this helped! Have a Sweet day! 🍬
New here? Sign in or create an account to join the fun.
Can anyone help? My Bake a Cake shows a "claim", but when I tap on it, it goes nowhere. I've tried signing out, signing back in. Don't know what is wrong. Just want to play.
Yet again I didn't get my bonus after being on podium for 3 weeks in a row. I have a picture from yesterday when the clock was at 0 time left and it shows me on podium and having the prior 2 weeks podium finishes lit...please fix this
Stuck on 18418. Middle bear will not advance to upper playing field. This a glitch or am I doing something wrong?
The last 3 games the candy hunt is not recording my blue square. I rebooted and its still not working Thank you Linda Meyer
je n’ai plus les 5 déplacements suppl
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
