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I usually get new levels every Friday. I got none last Friday, still stuck in Mystery Levels on phone and tablet but my PC DID add new levels as normal on Friday. What can I do?
Hi my friend if none of the trouble shooting worked please select the contact us tab at the bottom of this page and explain to our customer services they may be able to manually restore your levels 💓
NOTHING has worked to correct this issue. I did get new levels on the SECOND Friday last week, but, again, yesterday got none. This is boring, to have to stay in Mastery Level on two devices. I cannot play all the time on my desktop computer since it's in a different room. I am logged in correctly on all three devices. Please resolve this.
Hi my friend sorry to hear that
Please check you have no updates
Log out of the game
Clear your game cache by selecting your device settings menu the app
Find soda then select Storage you can clear cache from there then leave your device off for a moment or two
Restart your game you may have to play any level then close and restart again
Let's see if this triggers your levels
Please let us know how you get on 💓
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I am wondering why my game has reset twice in the last 2 weeks. I do play every morning. I was in the 300 plus days and it reset saying I hadn’t played the day before ( game did an update) and then I was on day 8 and it told me I hadn’t played the day before.
Not seeing 4-in-a-row in your game right now? Don’t worry, it's not a bug! 🛠️ The event has been paused for now to make space for new events and tasty surprises we’re testing out. 🍬✨ As always, events can come and go, and sometimes we like to shake things up to keep Soda feeling sweet and exciting! The Soda studio is…
there is a player in my podium contest with a really lewd lewd name. How do I report this to have it changed or removed?
Good morning, When i logged on today the screen was an ice/blue new "islands" game instead of being stuck on the first one (attached pic) Now it's not there anymore. Can you help? Thank you, Jilly •Playing on mobile •Android, through King, NOT FB •Game is updated •cleared cache & restarted
I have a new PC and installed the candy crush soda saga app on the new PC but it fails whenever I try to login to facebook from the game. I have verified my login credentials are correct but all it does is tell me the password is incorrect. Logging in with my King account does not restore my progress.
🚨 Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! 👈 🛠 How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and…
Hello, Soda fans! Starting out in Candy Crush Soda Saga (or just Soda, as we call it here!) can feel a bit overwhelming, so many candies, so many challenges! 🤯 You might discover 🍬 boosters and use them freely, only to later realize they don’t magically replenish. 😅 And then there are 🧁 blockers, standing in the way of…
