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Didn’t get my rewards after completing level 5 of Bubblegum Hill. Very frustrating
hi dear welcome to our community sorry for the inconvenience. please Update Your Game.
For more information please read this 👇
https://community.king.com/en/candy-crush-soda-saga/kb/articles/383-where-are-my-bubblegum-hill-rewards
For missing rewards you can contact from your phone directly. You can contact here also 👇
You may asked your game ID here to know your game id please read this 👇
Hope this helps have fun
Welcome to the King Community.
According to the information we have received, the problem has already been solved. After completing 5 levels your reward will be credited to your inventory, so please check there first.
If your reward isn't there, check your game app update.
If you missed the prize despite everything being normal, you'll need to contact our player support.
Go to the game's Start Menu, then Settings - Help Center - Contact us and send them an email.
Hello, Warm welcome to our sweet community~
Follow the above steps mentioned by the Game experts. Am sure it will work.
Check the above page too.
Thx & Gud luck!!~
Hi and welcome to the community
I agree with bothe Diamond lim and ipete. Please update your game application, Restart your device and login again and if you still dont find your rewards. You must have to contact player support directly from the settings of your game application. As they have your all game data i am sure they will take a positive action in your favour.
Thanks and have a nice day.
I think this is an on going problem with BGH. Log out and log in to see if the rewards appear. If not then you have to contact player support from your game app. Good Luck!
Welcome to Sweet King Community! 👑
Sorry to hear about problem! 😔
You can click on "Contact Us" on bottom of the page, then you should ask this problem and send your Game ID (How to find your Game User ID on Facebook check here. On mobile or in the Windows app, check this page instead) to Community Team that I hope they can help but it's taken longer. 😊
By the way, their team is still testing this new event that's means it's still not complete to be fixed to everyone mostly.
We hope their team will fixed this new event until the test is finished. 😊
You can check that page that I hope you can understand to read it :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
Have a sodalicious day! 🥤
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