Sign Up!

🥤 Click here to see the latest levels in Soda!
🍏 Playing on iOS 11? Read this!
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
 🎉 A New Game is on the Horizon! Visit your Apple Store! - More info HERE

Cannot sync with Facebook Windows 10

mamag-2
mamag-2 Posts: 6

Level 2
in Support

I cannot sync with Facebook on Windows 10 apps, Candy Crush Jelly and Candy Crush Soda. I have restarted my computer, logged out and back into Facebook. No luck. It won't even bring up a login screen. It just says cannot connect.

Best Answer

  • Graeme_London
    Graeme_London Posts: 96

    Level 3
    Answer ✓

    I had this problem a few weeks ago when after I changed my password It wouldn't even bring up a login screen. It just says cannot connect, the only thing I could do was reset the app, unforturtnly you will lose all your boosters

«1

Answers

  • Graeme_London
    Graeme_London Posts: 96

    Level 3
    Answer ✓

    I had this problem a few weeks ago when after I changed my password It wouldn't even bring up a login screen. It just says cannot connect, the only thing I could do was reset the app, unforturtnly you will lose all your boosters

  • mamag-2
    mamag-2 Posts: 6

    Level 2

    I had this problem a few weeks ago when after I changed my password It wouldn't even bring up a login screen. It just says cannot connect, the only thing I could do was reset the app, unforturtnly you will lose all your boosters

    This worked. Thanks for the help.
  • TRICIA4955
    TRICIA4955 Posts: 225

    I reset the app and it still won't connect using windows 10 app

  • TRICIA4955
    TRICIA4955 Posts: 225

    I deleted the app and reinstalled it but it's at level 1.  If I play on FB it's on the right level but the view is much smaller.  I want it back to the way it was on my windows 10 app.  

  • evilpoptart84
    evilpoptart84 Posts: 3

    Level 1

    I have the same problem ! I uninstalled the app and reinstalled it and I still get that wierd error screen . Help !! 

  • evilpoptart84
    evilpoptart84 Posts: 3

    Level 1

    I also went into setting and chose the reset option.. nothing 

  • Glenn_Potter
    Glenn_Potter Posts: 2

    Level 1

    I had this problem a few weeks ago when after I changed my password It wouldn't even bring up a login screen. It just says cannot connect, the only thing I could do was reset the app, unforturtnly you will lose all your boosters

    I have the same problem - I've been playing the pre-installed Candy Crush Soda Saga on my Windows 10 tablet. It used to log-into facebook but now just shows this 'Not Signed In. You are not logged in. Please login and try again.'Re-installing the game removed ALL of my boosters, but I didn't lose progression.
  • kiruthikasaravanan
    kiruthikasaravanan Posts: 2

    Level 1

    i cannot sync my fb to candy crush soda saga. what will i do?

  • kiruthikasaravanan
    kiruthikasaravanan Posts: 2

    Level 1

    in FB PLAY MORE THAN 1000 LEVELS NOW IN WINDOWS 10 START FROM LEVEL 1

  • Diamond_Lim
    Diamond_Lim Posts: 168,057
    https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1054240#Comment_1054240

    Welcome to Sweet King Community! 👑

    Oh No! Have you lost your current level on this game? 😢

    Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

    So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on any King's Game! 😉

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a sodalicious day! 🥤

Hey! Would you like to give us your opinion?

Categories