Candy Crush Soda Saga

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Candy Crush Soda Saga

Discussions
Share news, updates, or anything Soda-related you'd love to chat about!
Support
Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

Mr. Toffee's Fair

What is the support email address? Mr. Toffee's Fair game is not crediting me with completing a task by getting a coloring candy. I'm on level 2017. I've reported this before. Sometimes if a task is accidently completed without earning it, you don't get credit for it, but in my case, I didn't just accidently get the coloring candy, I strategically moved candies around until I was successful - I earned it the hard way.

Accepted answers

ElenaVorona

I didn't quite understand the question. Therefore, I am specifying.

Option 1

You have created coloring candy. Yes?

At this moment, when you created the coloring candy, you were NOT standing on this tile, where I see you in the screenshot. Yes?

But you created this candy.

And you think you earned the Done mark for this assignment. Yes?

Option 2.

You have chosen a task - to create a coloring candy. You created this candy.

And the result was not counted for you. Yes?

All comments

ElenaVorona

I didn't quite understand the question. Therefore, I am specifying.

Option 1

You have created coloring candy. Yes?

At this moment, when you created the coloring candy, you were NOT standing on this tile, where I see you in the screenshot. Yes?

But you created this candy.

And you think you earned the Done mark for this assignment. Yes?

Option 2.

You have chosen a task - to create a coloring candy. You created this candy.

And the result was not counted for you. Yes?

bearwithme

Hello @jspeterson55427 and a very warm welcome to our Sodalicious Community. I can certainly understand your frustration. Unfortunately sometimes these events can have occasional glitches but hopefully Player Support will be able to help you, just follow the guidance above. You also should periodically clear your cache.

Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!

Here is a guide to help you as you explore the various areas in the community!

Good luck and Happy Crushing!😊

Origins7_Dale

Hi @jspeterson55427,

Here is what you need for "Support Issues".

User ID#
Name Of Game
Device You Play On
Screenshots Or Any Error Codes You May Have

What is my User ID and where can I find it? — King Community
https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1
Your "User ID#" is the same on all King games you play on.

ᐅ How to take a screenshot
https://www.take-a-screenshot.org/

Contact us
https://soporto.king.com/contact

You can use the above link to contact support, or use the contact us thru the game.

Or you can contact our Player Support team from your game. Go to the settings cogwheel, click on the question mark, and select what you want done and they will be able to give you a solution!

Be sure to answer the automated response you get. I would say "Support" is backlogged now because of the virus. So expect "Delays".

On "Mr. Toffee's Fair", you might want to see my 3 posts 9/6/2020 on & at:

Part 1 - *Introduction to "Supersonic Lolly"!
Part 2 - *The Sprinkleshell Levels & The Sprinkleshell Advantage!
Part 3 - *Recommendations!

New Booster: Supersonic Lolly - Page 24 — King Community
https://community.king.com/en/candy-crush-soda-saga/discussion/281599/new-booster-supersonic-lolly/p24

It is "Multi-Functional". *The Sprinkleshell Levels & The Sprinkleshell Advantage!, let's you knock out the tasks for:

Mr. Toffee's Fair
Get points for "Soda Squad Team", if you have the app, & on a team
Along, with possibly winning The "Supersonic Lolly"

The CM's are off on the weekends. If you still have issues, get back to us.

This should help you out.

Thx & Welcome To The King Community - Origins7 Dale, 😀

9/27/2020

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/312832/mr-toffees-fair

Hi and welcome.

Did you try standard troubleshooting by log out, update your game application, restart your device and login again. Please check if it solves your issue.

But as you mentioned yourself sometimes this happens and not registered.😀

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

ElenaVorona

I didn't quite understand the question. Therefore, I am specifying.

Option 1

You have created coloring candy. Yes?

At this moment, when you created the coloring candy, you were NOT standing on this tile, where I see you in the screenshot. Yes?

But you created this candy.

And you think you earned the Done mark for this assignment. Yes?

Option 2.

You have chosen a task - to create a coloring candy. You created this candy.

And the result was not counted for you. Yes?

All comments

aijaziqbal

https://community.king.com/en/candy-crush-soda-saga/discussion/312832/mr-toffees-fair

Hi and welcome.

Did you try standard troubleshooting by log out, update your game application, restart your device and login again. Please check if it solves your issue.

But as you mentioned yourself sometimes this happens and not registered.😀

Origins7_Dale

Hi @jspeterson55427,

Here is what you need for "Support Issues".

User ID#
Name Of Game
Device You Play On
Screenshots Or Any Error Codes You May Have

What is my User ID and where can I find it? — King Community
https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1
Your "User ID#" is the same on all King games you play on.

ᐅ How to take a screenshot
https://www.take-a-screenshot.org/

Contact us
https://soporto.king.com/contact

You can use the above link to contact support, or use the contact us thru the game.

Or you can contact our Player Support team from your game. Go to the settings cogwheel, click on the question mark, and select what you want done and they will be able to give you a solution!

Be sure to answer the automated response you get. I would say "Support" is backlogged now because of the virus. So expect "Delays".

On "Mr. Toffee's Fair", you might want to see my 3 posts 9/6/2020 on & at:

Part 1 - *Introduction to "Supersonic Lolly"!
Part 2 - *The Sprinkleshell Levels & The Sprinkleshell Advantage!
Part 3 - *Recommendations!

New Booster: Supersonic Lolly - Page 24 — King Community
https://community.king.com/en/candy-crush-soda-saga/discussion/281599/new-booster-supersonic-lolly/p24

It is "Multi-Functional". *The Sprinkleshell Levels & The Sprinkleshell Advantage!, let's you knock out the tasks for:

Mr. Toffee's Fair
Get points for "Soda Squad Team", if you have the app, & on a team
Along, with possibly winning The "Supersonic Lolly"

The CM's are off on the weekends. If you still have issues, get back to us.

This should help you out.

Thx & Welcome To The King Community - Origins7 Dale, 😀

9/27/2020

bearwithme

Here is a guide to help you as you explore the various areas in the community!

Good luck and Happy Crushing!😊

ElenaVorona

I didn't quite understand the question. Therefore, I am specifying.

Option 1

You have created coloring candy. Yes?

At this moment, when you created the coloring candy, you were NOT standing on this tile, where I see you in the screenshot. Yes?

But you created this candy.

And you think you earned the Done mark for this assignment. Yes?

Option 2.

You have chosen a task - to create a coloring candy. You created this candy.

And the result was not counted for you. Yes?

Level 18418
Stuck on 18418. Middle bear will not advance to upper playing field. This a glitch or am I doing something wrong?
Candy Hunt
The last 3 games the candy hunt is not recording my blue square. I rebooted and its still not working Thank you Linda Meyer
5 déplacements supplémentaires
je n’ai plus les 5 déplacements suppl
Help level 12670
ik zit echt al super lang vast op dit level.. iemand tips?
Taart bakken
Ik kan geen taart bakken. Krijg melding: kom later terug. Duurt al 4 dagen. Wat kan ik doen???

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Need help with the Soda? Ask your question or check for answers here.
Contests
Join competitions for a chance to win Gold Bars and other Sodalicious prizes!
Level Help & Tips
Need help with a tricky level in Candy Crush Soda Saga? Or want to share a clever trick? Here's the place!
Ideas
Got a feature idea? Share your thoughts to help make Soda even better!

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