Welcome to the Candy Crush Soda Saga Community!
Introduce yourself to the rest of the players by letting us know where in the world you are playing from.
Hello there! 👋
I can use Png and Jpg images while it worked. So you make sure to take a screenshot then you can edit screenshot (Png/Jpg) that I hope you can add your image on contest. 😊
If it's still not worked, Freddy has answered you to tag her then she check your problem (she is still very busy to do and help players right now until she will back to answer you). 😊
Hello @Rubina24 - I hope you are enjoying your time here in the community. I have occasionally run into that error, but it usually resolves itself in a little while and then I can post pictures again. You can usually post pictures either by clicking on the picture frame below and selecting you image and clicking on open, or sometimes you can click on the image and click copy and then paste it directly in the thread.
I hope the issue clears up for you and you are able to post your pictures once again.
By the way, did you help rebuild Candy Town in the game because if you did you may be eligible to receive a special badge. Just click HERE to find out more about it and to post proof that you are a 'founder'. 😊
I understand your frustration! As @aijaziqbal says, we're working on it already and hope there will be a fix soon. Meanwhile please rey out the tips your fellow players gave you above these lines, they work most of the times. Try to post a picture using a second device if possible, this could help us find the issue.
Please accept my apologies for the inconveniences. 🙏
And regarding the contests and the badges- please take those screenshots and keep them- we'll give you the badge even after the competitions are closed if the issue gets fixed too late 😉