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Error in adding photos 📷

Rubina24
Rubina24 Posts: 147
in Support

When I am trying to add picture🖼️ in Halloween 🎃👻🍬contest it is showing 403 error I don't know why it is happening. Please🙏 😭😩

«1

Answers

  • Rubina24
    Rubina24 Posts: 147

    Pls help 😭😩🙏

  • Rubina24
    Rubina24 Posts: 147

    Help 😩

  • Freddy_
    Freddy_ Posts: 68,477

    @Rubina24 Hi and welcome, i will tag @Lola_Pop to see if they know of any issues in the community with sending photos.

    Please clear you browser cache and restart your device and see if this makes any difference

    Thank you

  • Diamond_Lim
    Diamond_Lim Posts: 167,002
    https://community.king.com/en/candy-crush-soda-saga/discussion/314855/error-in-adding-photos

    Hello there! 👋

    I can use Png and Jpg images while it worked. So you make sure to take a screenshot then you can edit screenshot (Png/Jpg) that I hope you can add your image on contest. 😊

    If it's still not worked, Freddy has answered you to tag her then she check your problem (she is still very busy to do and help players right now until she will back to answer you). 😊

  • aijaziqbal
    aijaziqbal Posts: 8,884
    https://community.king.com/en/candy-crush-soda-saga/discussion/314855/error-in-adding-photos

    Hi and welcome to the community.

    Very sorry about that. This matter is already reported by one more community member and i think CMs are already working on it. Freddy has already tagged to the CM but you have to be patient.

    Thanks and have a nice time.🐈

  • bearwithme
    bearwithme Posts: 16,684

    Hello @Rubina24 - I hope you are enjoying your time here in the community. I have occasionally run into that error, but it usually resolves itself in a little while and then I can post pictures again. You can usually post pictures either by clicking on the picture frame below and selecting you image and clicking on open, or sometimes you can click on the image and click copy and then paste it directly in the thread.

    I hope the issue clears up for you and you are able to post your pictures once again.

    By the way, did you help rebuild Candy Town in the game because if you did you may be eligible to receive a special badge. Just click HERE to find out more about it and to post proof that you are a 'founder'. 😊

  • Iffu2
    Iffu2 Posts: 1,022
    https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1131537#Comment_1131537

    Hello @bearwithme

    I have same issue ^^^^ 😔 last 3-4 weeks


    **___👑👑 Iffu 👑👑___**

  • [Deleted User]
    [Deleted User] Posts: 5

    Level 2

    Hi @Rubina24 for halloween contest you can simply type your answers in thr spoiler. Image is not required for it.😊

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hello @Rubina24 and @Iffo !

    I understand your frustration! As @aijaziqbal says, we're working on it already and hope there will be a fix soon. Meanwhile please rey out the tips your fellow players gave you above these lines, they work most of the times. Try to post a picture using a second device if possible, this could help us find the issue.

    Please accept my apologies for the inconveniences. 🙏

    And regarding the contests and the badges- please take those screenshots and keep them- we'll give you the badge even after the competitions are closed if the issue gets fixed too late 😉

  • uwuangel
    uwuangel Posts: 7

    Level 2

    For the rebuild candy-town promotion I took a screenshot as told and tried to upload it but it keeps telling me it’s has a 403 error code and I don’t know why is there anything I can do to fix this?

Hey! Would you like to give us your opinion?

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