Lose place every time I sign off!

Longlady33 · November 2020

I stopped playing on the computer, as every time I play and then sign off, when I sign back on, it brings me all the way back to tile #1!! I only play on my phone, as there, it keeps track. How can this be fixed to match up with where I truly am, and stays there every time I log back in? I am actually at 1409, but it brings me to #1 when I log into the computer game! This is too frustrating for me to try and move forward over a thousand tiles. So not worth it.

kiara_wael · November 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/320549/lose-place-every-time-i-sign-off

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Greymane · November 2020

Hi @Longlady33 sometimes whenever we sign in to an account the game takes time to sync. I have to play a level to force it to go back to the original level. Maybe you can try to do that?. But also ensure the account you sign into on the computer is the same account you use on phone.

[Deleted User] · November 2020

@Greymane is right, I sometimes have to play a level before the game sync. Hopefully that will work for you.

Lose place every time I sign off!

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