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lalunami- il gioco non si connette a internet pur avendo la connessione

lalunami
lalunami Posts: 8

Level 2
in Support

qualche giorno il gioco non si connette

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @lalunami We only use English in the community so everyone can understand and be understood. Please use google translate to post here and we will be happy to help you.

    Thank you

  • lalunami
    lalunami Posts: 8

    Level 2

     
    the game does not connect to the internet despite having the connection


  • Freddy_
    Freddy_ Posts: 68,477

    @lalunami Hi, Please check your game and device are up to date and if playing vis an internet browser clear the browser cache and log out and restart your device. then log back in and see if this resolves your issue. You could also try disconnecting from the internet for 30 seconds and then re connect.

    hopefully this is just a temporary issue

    Thank you

  • lalunami
    lalunami Posts: 8

    Level 2

     
    hello freddy thanks for your kind reply. I'll try your advice


  • Glenn1972
    Glenn1972 Posts: 16,650
    edited January 2021

    Unsupported language and Duplicate Post

    Please us 1 post for your support Issue

    Continue support -> https://community.king.com/en/candy-crush-soda-saga/discussion/323854/help#latest on your English post

    Thank you for understanding

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