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about lost level

DezanDezan Posts: 1 Newbie

Yesterday I wan the level Ultra difficile 1804. Then I played next level1805, 2 times without winning.

But this morning, When I log on, I was back to the level 1804. Playing few more life in it, but thinking it's not fair,

since I paste many days to win level 1804, I send a request for an updating of your database.

thanks for help.

Christine Dezan. Facebook connection. mail account: [email protected]

Best Answer

  • Werner_CichyWerner_Cichy Posts: 25,024 Sweet Legend
    Accepted Answer

    This is annoying when a difficult level has to be repeated. Probably the internet connection was interrupted at that moment and the game was not saved. Unfortunately, this has already happened to me. Try again, usually the second time it is easier to play. Good luck.

    Accepted Answer


         The last completed levels              
       
         Candy Crush Saga , Level 8765
         Candy Crush Friends Saga , Level 4060
         Candy Crush Soda Saga , Level 3130
         Diamond Diaries Saga , Level 100
         Bubble Witch 3 Saga , Level 19
         Pet Rescue Saga , Level 41
         Blossom Blast Saga , Level 25
         Papa Pear Saga , Level 108
         Farm Heroes Saga, Level 1

                         



Answers

  • Hey! Would you like to give us your opinion?

  • Freddy_FalknerFreddy_Falkner Posts: 42,304 Game Expert

    @Dezan Hi and welcome, Sorry to here this has happened to you, but unfortunately there is not much that can be done in this case. All you can do is replay the level and complete it again and try to make sure your game registers the win before exiting the game. Customer support will not restore one level and you would probably pass this quicker than waiting for them to restore one level anyway

    Thank you

  • Werner_CichyWerner_Cichy Posts: 25,024 Sweet Legend
    Accepted Answer

    This is annoying when a difficult level has to be repeated. Probably the internet connection was interrupted at that moment and the game was not saved. Unfortunately, this has already happened to me. Try again, usually the second time it is easier to play. Good luck.

    Accepted Answer


         The last completed levels              
       
         Candy Crush Saga , Level 8765
         Candy Crush Friends Saga , Level 4060
         Candy Crush Soda Saga , Level 3130
         Diamond Diaries Saga , Level 100
         Bubble Witch 3 Saga , Level 19
         Pet Rescue Saga , Level 41
         Blossom Blast Saga , Level 25
         Papa Pear Saga , Level 108
         Farm Heroes Saga, Level 1

                         



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