New terms and conditions put be back to level 1

Grandma2808 · January 2021

I accepted the new terms and conditions this morning, after accepting, the app put be on level 1. I have been playing a long time and was over level 5000, I’m so upset about this!!

Spinnifix · January 2021

Hello and welcome to our friendly community

Please look for the update and update your game and clear the cache. Please open the app and play a level and finish it. Then empty the cache and reopen it. Then you should be back at your original level.

Good luck

Grandma2808 · January 2021

I updated my app, played levels 1 & 2 how do I clear the cache?

Werner_Cichy · January 2021

https://community.king.com/en/candy-crush-soda-saga/discussion/326414/new-terms-and-conditions-put-be-back-to-level-1

Check whether you are correctly logged into the game with your login details. The general terms and conditions only apply if you have logged out of the game with your King account.

[Deleted User] · January 2021

廾𝗂 @Grandma2808, welcome to the Community!

Other Players have answered your question in full detail HeRe so this post is a duplicate & I will be closing it.

Feel free to continue commenting on your other post. ⬆️

🍭 Meanwhile, why not take a look at our Community? 🍭

Visit the Community Hub <>HERE to help get you started.
Take a look at the Candy Crush Soda Saga area of the Community <> HERE where you can meet other sweet Players as well as participate in fun Contests to get a chance to win some Gold Bars for your game.

New terms and conditions put be back to level 1

Answers

廾𝗂 @Grandma2808, welcome to the Community!

🍭 Meanwhile, why not take a look at our Community? 🍭

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