Why don't I have access to anything other than the basic game?

I've been playing for awhile and I'm on level 527. I don't have access to anything like events, groups, bubblegum king, kimmys arcade, the daily bubblegum machine thing. alli have is the basic game. I'm connected to the internet and have created an account and logged in to save progress. I know all those extras exist because I used to play on a different device but I started a new game with a new account on my tablet, to start fresh. Any ideas?