Help with connection error on iPad
Answers
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Hello and welcome
Please search for the update and empty the cache and open it again. Please play a level and the game will update.
Good luck
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Still not working but probably me. I cleared history in Safari. I also did offload app and reinstalled. But can’t see how to clear cache. Help.
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I'll give you the moderators and they can definitely help you! Good luck
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Hello and welcome to the Community @Fleetcat I am sorry to hear you have a problem with your iPad. I’m playing on iPad too and I don’t have any problems. So what you can try, and this is for iOS devices:
Force closing your apps
- Double click the Home button to see your open apps
- Swipe up on all apps which can interfere with the performance of the game
Restarting your device
- Press and hold the Sleep/Wake button until the “Power Off” slider appears.
- Drag the slider to turn your device completely off.
- After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
Checking the storage on your device
Make sure that you have sufficient free storage on your device, we normally recommend having at least 2GB free.
Check for updates device and game app (check app store)
Please try this! If you still have problems can you tell me the model and version of your iPad? Go to Settings -General -About - (for example Model number MRY42QL/A)
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MPHH2B/A
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Sorry premature posting. Nothing worked 🙁
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Sorry - it is an iPad Pro 10.5 inches - is that what you mean? (Not a techie as might be apparent.)
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