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Main questions and issues - please read before posting!

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Xarly
Xarly Posts: 2,509 Community Manager
edited November 2021 in Support

⛔  Please check HERE for up-to-date Support!




Hi everyone!
Please find below the Index of the main questions around Candy Crush Soda and some answers from us about them!


- I cannot see my lives or the envelope


There are also these issues that are not exclusive to Candy Crush Soda but that might be the reason why you are here, so please check them out!

 Game freezing/crashing
- My event is not there now
Technical issues with IOS
- Technical issues with Android
- Issues with purchases
Restoring the level progress
- I lost my level
- How can I get my user ID?


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