Soda Squad race bug?

@grumpyhugs - You are getting a different issue. That would be connection related. I've gotten that a few times as well. Says I'm not connected when I am indeed connected to the internet. When this happens (on my iPhone), I would close the app. Not just exit the game. Actually swipe to close all apps. Then open again and it sometimes works. Other times I have to change my router connection. I have 3 routers in my house (2 are repeaters) and sometimes they get stuck. By switching to a different router it may fix the issue. Other times it's simply the game connection issue and you just have to try again later.

The issue laydeebae is talking about is not connection related. We are still able to play the game, acquire points and send lives. The problem is that a team member acquired over 300 points for the event and then left the team. The event point counter was still including their points and therefore triggered the next event at 1200 points. However, if you look at our points that are actually being counted for current event, we are still shy 375 points to complete the current event. Therefore, each member of the team will have to acquire those missing 375 points themselves to move on to the next "new" event or let it expire in 9 days. The system will no longer count our points as a team. So even if I acquire 375 points for my team, my teammates will not be able to use those 375 points to count towards their total. Each one of them also have to acquire the 375 points.

Like laydeebae mentioned, this usually aggravates players and causes us to loose more teammates as they may not understand the issue and think no one is contributing anymore.

And yes @Nix66 we do not have this issue when everyone stays on the team for a full event run. Only when people leave the team. I track the points for our team on an Excel spreadsheet and can see where things went wrong each time.

@laydeebae  @Calamity_Coyote  @Nix66

You guys are cool!

You have found a way out of the situation. Still, the studio must solve this problem globally. This is their grave mistake.

When I was reading your discussion, I had a question.

If team members go to the last chest alone, and each player goes by himself, without a team, then each of them will reach the last chest at a different time.

When does the new event start? When will the first participant open the third chest? Or when will all team members open the third chest?

The second option would be a nightmare for the team.

I'm glad you found a way to solve this problem.

But I hope that moderators, stars and other competent community members will bring this issue to the studio. Only a very small fraction of the players come to the community. The remaining millions of players and their teams now do not know what to do in this situation.

@ElenaVorona Yes, each of us reached the last chest goal at different times. The last time this happened, each member had to acquire an additional 100+ points to complete the event. This time was over 300+. Luckily we found this method to reset the glitch.

On the last one, once you got those points yourself, you would get the last chest prizes and move to next event and be with the others who already completed. Those who were still stuck in the old event, missed out until they completed the event or let it expire. Those of us who did move on, completed the next event before some of them were able to join us again. So they missed out on the second event rewards that we completed without them. I believe Laydeebae and Nix66 missed out on one of those events as they were stuck on the old one and we completed the next one before they got out of jail.

So yes, this is bad for those who do not participate on the forum and therefore will not know how to bypass this issue as they may miss out on several events trying to either complete current one or let it expire.