date of birth
Best Answer
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Hello @teddybear581 @IsobelMD @Poonurse
I have some info, and hope this can help. Some mention they didnโt use the arrows to fill in the d.o.b. and used numbers and the โcontinueโ button turned green. Some pressed on the return after putting in d.o.b. and โcontinueโ button turned green.
Try to do this workaround:
Make sure the game is open and connected to your Facebook or King account on the device you play on and where the issue happens.
-Open the game on another newer device withย Android 5ย or higher or anย iOS 10ย or later version. Alternatively log in to your account onย King.comย on a computer and open the game there.
-After you've logged in and are able to open the game and play a level on the other newer device or onย King.com, please restart the app on the device where the game gets stuck on.
-The game should now work and let you play from the main menu on all devices.
I hope this helps!
Answers
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Hello and welcome to the Community @teddybear581
I heard this age control is now being rolled out since you will need to be at least 18 years old to be able to play all King games. If you are over 13 years old, you can play most of the King games with the approval from your legal guardian.
When entering your date of birth and you don't accomplish this, then the game will be blocked.