🎂 Join the 10th Anniversary of Soda! 🎊
🥳 Soda 10th Anniversary Season is here!
🏆 Soda Cup is back, with the biggest prize yet!
📝 Join the weekly Soda quiz for rewards!
🖼 Send a birthday card and get FREE wallpapers!
🥳 Soda 10th Anniversary Season is here!
🏆 Soda Cup is back, with the biggest prize yet!
📝 Join the weekly Soda quiz for rewards!
🖼 Send a birthday card and get FREE wallpapers!
Teams
Comments
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Hi @weronika and welcome to Soda community 😀
Does it mean your team is active, receives points from players, starts new cycles of Soda Squad and you don't get any rewards?
If yes, let's try troubleshooting steps first:
- log out from your King/Fb account - clear cache (browser/app) - restart device - log in - pass a level
Let me know if this helps
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Hi again @weronika
ok then, let's investigate this further. Please provide as many details as possible.
- do you mean the chests prizes or the team ranking rewards? a screeshot of the issue would be helpful. here's how to take a screenshot
- is your device updated? is your game updated (latest version: 1.203.5)?
- do you have a strong internet connection?
- what platform do you play on? (on app? on browser? Which browser?)
- what device do you use? please provide info on the brand and model (visit device settings -> about device ->model name)
- please add your user ID . You can find this number here if you play on app or here if you play on facebook
Thank you
