Why do I lose my game Everytime I buy gold bars

CottonCandyJB_ · October 2021

Everytime I'm 3 moves away from winning and buy my gold bars it ends my game that I was winning. That's not cool cuz You take away a life wen you do that

Yosca · October 2021

Hello @CottonCandyJB_ Since you did what nix66 said, can you please give us your game id? We did report this issue a while ago to the Studio and they need game id’s to check what’s happening.

To find your game id click/tap here

Yosca · October 2021

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1841516#Comment_1841516

Your game id had numbers. Please click/tap on the golden king and your game id will be shown.

[Deleted User] · October 2021

I am so sorry to hear that! Here, you can contact the Support team here: https://soporto.king.com/contact. Thanks, Havish

CottonCandyJB_ · October 2021

Why do I keep losing my game wen I try to buy more life or bars during a game, I keep getting bumped to the beginning of a new game, not cool it's a waste of money

Unknown · October 2021

This content has been removed.

CottonCandyJB_ · October 2021

That's exactly what's happening and I have the latest software updates I cleared the cache and it's still happening, I lost 3 games last nite

Yosca · October 2021

Hello @CottonCandyJB_ Since you did what nix66 said, can you please give us your game id? We did report this issue a while ago to the Studio and they need game id’s to check what’s happening.

To find your game id click/tap here

CottonCandyJB_ · October 2021

Screenshot_20211010-123349_Candy Crush Soda.jpg

Bridgett Munson

Yosca · October 2021

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/1841516#Comment_1841516

Your game id had numbers. Please click/tap on the golden king and your game id will be shown.

CottonCandyJB_ · October 2021

Game ID 1243751742

Yosca · October 2021

Thanks @CottonCandyJB_ I’ll pass this on!

CottonCandyJB_ · November 2021

I still never received my game play points of $5 on Soda crush?

Why do I lose my game Everytime I buy gold bars

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I am so sorry to hear that! Here, you can contact the Support team here: https://soporto.king.com/contact. Thanks, Havish

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