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Constantly getting the 4 in a Row introduction but it won't connect

13567

Answers

  • cmwilliamson1967
    cmwilliamson1967 Posts: 2

    Level 1

    Same thing here. The constant animation is driving me nuts. Been going on for a few days now. Log out then back in doesn’t work.

    Flag · Helpful Sweet Love Haha
  • simplyP
    simplyP Posts: 12,206

    My Mr Toffee's Fair (now 4 in a Roll) was gone for a week and came back recently. It is working normally for me. Maybe they still testing out 🤷‍♂️ All I can say is to keep checking for updates.

    Flag · Helpful Sweet Love Haha
  • cmwilliamson1967
    cmwilliamson1967 Posts: 2

    Level 1

    Tried the log out solution and changed to my iPhone. When I got back into my iPad and logged in, I lost all boosters, even the ones I had paid for. That’s ridiculous and I won’t ever buy anything again.

    Flag · Helpful Sweet Love Haha
  • Madhouse
    Madhouse Posts: 34

    Level 3

    Four in a row is not connecting to server. Each time I move up a level, I have to go through several stages of Four in a Row only to be told at the end that it cannot connect to the server and to try again later. Very frustrating and make each level very slow to reach the start. Must be something wrong at server end. Please fix. Toffee Fair also not showing at all...

    Flag · Helpful Sweet Love Haha
  • Yosca
    Yosca Posts: 17,477

    Hello @Madhouse 4 in a row has replaced Mr Toffee, so I don’t think you will see it back.

    As for the connection issue you could try to log out of the game via your profile, clear the cache, restart the device and log back in. Make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

    Flag · 1Helpful Sweet Love Haha
  • Madhouse
    Madhouse Posts: 34

    Level 3

    Thank you. However, have tried all that but no luck and that's why I'm assuming it's a King problem?

    Flag · 1Helpful Sweet Love Haha
  • JustSerfin
    JustSerfin Posts: 88

    Level 3

    That does not help me. My game IS up to date (I have automatic updates turned “on”), I am in the habit of ALWAYS force-closing apps when I am not using them, I restart my device regularly (I turn it off when I plug it in to charge, every-other day if not every night), my device storage is perfectly fine….however p, I am NOT doing anything that would lose all of the boosters I have gained/earned. So how, EXACTLY, does this honestly really help me? I am getting fed-up with this constantly happening!

    Flag · Helpful Sweet Love Haha
  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hi @JustSerfin

    If troubleshooting doesn't help then let's gather infos on what's going on. I can try and pass them on so this may be investigated further. This still can take time so I may not come back with news immediately.

    • what is the version of your game app
    • what is the version of OS in your device
    • what are the make and model of your device
    • what is the user ID of your game account. How to find this number here

    Thanks 🙂

    Flag · Helpful Sweet Love Haha
  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hi @pastelcryptid @bekytud @RuthAC @cmwilliamson1967 and welcome

    If troubleshooting doesn't help then let's gather infos on what's going on. I can try and pass them on so this may be investigated further. This still can take time so I may not come back with news immediately.

    • what is the version of your game app
    • what is the version of OS in your device
    • what are the make and model of your device
    • what is the user ID of your game account. How to find this number here

    Thanks 🙂

    Flag · Helpful Sweet Love Haha
  • Pitty_Kitty
    Pitty_Kitty Posts: 13,008

    Hi @CottonCandyJB_ and welcome to Soda community 😀

    If troubleshooting doesn't help then let's gather infos on what's going on. I can try and pass them on so this may be investigated further. This still can take time so I may not come back with news immediately.

    • what is the version of your game app
    • what is the version of OS in your device
    • what are the make and model of your device
    • what is the user ID of your game account. How to find this number here

    Thanks 🙂

    Flag · Helpful Sweet Love Haha

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