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GLITCH
Answers
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Hello and welcome to the Community @Jadegreet
Provided you've been saving your progress, you can recover it again. Did you save your game through a King account or Facebook account?
King account: go to settings (blue gear) tap on the orange King icon, submit your email and password you saved, when you set up your King account. Once done, you should find your progress back.
Facebook account: you need to reconnect your game to the same Facebook profile using the blue Facebook 'connect' button.
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I have to check this @Jadegreet as I only have info about King and Facebook account. The Apple sign in is a completely different type of account and can’t be synced with a King or Facebook account.
Btw first try to do the troubleshooting to check if that helps: log out of the game, clear cache, restart your device and log back in.
If there is no clear answer, you could consider creating a King account and then have your progress transferred from your Apple sign in to a King account via Player Support. If you want to do this, please let me know so I can inform you what to do 🤗
