I have just purchased the May special, but never received my free lives or lollipops, what do I do?

Sue_Wilson-2 · May 2015

I purchased the May special and didn't receive my free lives or the free lollipops, how do have this resolved? Candy crush soda saga.

Johnny_Ryall · May 2015

Hello Sue. I will look into this for you.

Rachel_Adams · May 2015

This has happened to me too.....

PepprRN · May 2015

This happened to me as well. I wrote an e-mail to King.com with no response. Has anyone received any information or a resolution for the problem?

Vikki_Gerrard · May 2015

Me too give me my money back !

Johnny_Ryall · May 2015

Rachel, PepprRN & Vikki, thank you for letting us know, I will look into this for you.

anniedebrake · May 2015

Same here, received the gold bars but no free lives or lollipops.

amandam425 · May 2015

Same here! Got the gold bars but no lives or boosters. I even went to the main game menu and hit restore purchases, but it didn't work.

Christie31 · May 2015

I purchased the May special and same thing... Received the gold bars but not the unlimited 2 hour life or the lollipops.

Tasha · May 2015

I also purchased the May special for $4.99 and did not receive the 2 hours of unlimited lives nor any other part of the package.

Sue_Johnson-3 · May 2015

Same here...got bars, not the 2 hours of unlimited lives and not sure on the boosters.

Answers