I have just purchased the May special, but never received my free lives or lollipops, what do I do?

beabea · May 2015

I got the same problem, only got the gold bars but not the unlimited lives and boosters. emailed customer care but no answers.

Mary_T · May 2015

Same here! Just purchased the Big May Sale and only received the gold bars. No unlimited lives, regular lollipops or the striped lollipops. Sent an email to King with no response.

brianlee · May 2015

Same here, I was set on going for 2 hours but no unlimited lives or lollipops.

MarkHawk · May 2015

Hi brianlee, Mary T, beabea, Sue Johnson, Tasha, Christie31, anniedebrake and amandam425;

Sorry to hear you did not receive your unlimited lives and boosters in the May offer. Thanks for getting back to us with the requested details so we can solve this matter.

Sherry_Xiao · May 2015

same here....with so many people having the same problems...can you solve this asap? its been 2 days i have bought the package...no unlimited life and no lollipops...

Sherry_Xiao · May 2015

i didnt get the package too!

Calvin610 · May 2015

Mine was for regular candy crush saga. I did not receive the package either. Game closed immediately after making the purchase.

BTO3322 · May 2015

I had the same problem last night

merchel · May 2015

I have this problem too. I purchased 3 times! I paid 1.98 x 3! I received 60 of the gold bars but not the lolly pops and striped lollipops. Also I only received the unlimited live once instead of three times. Please assist

Laura81 · May 2015

I have the same problem purchased may deal but only received the gold bars nothing else.

I have just purchased the May special, but never received my free lives or lollipops, what do I do?

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