I have just purchased the May special, but never received my free lives or lollipops, what do I do?

RatTerriersRock · May 2015

I have this same problem, only with Candy Crush Saga. I think this will be the last time I try to purchase any boosters.

Won-yong_cho · May 2015

Same problem here. Only gold bar. Didn't get 2 hours of heart or rollypop.

Bin_Kasnid · May 2015

Same here. A rep finally did contact me and said they could not give me the unlimited lives I paid for but would substitute gold bars. Never said how many and two days later nothing has shown up.

Jane_Thom · May 2015

I have this problem too have posted two questions and no resonse at all owed 24.99 as got nothing no gold bars no extra lives complete rip off

Johnny_Ryall · June 2015

RatTerriersRock, Won-yong cho, Bin Kasnid & Jane Thom. Thank you for your comments. I will look into this for you.

Josseppi22 · June 2015

I have this problem too. I bought 2 x packages and no lollipops or unlimited play.

Kay_Tree · June 2015

Hello Sue. I will look into this for you.

Me too! Whats going on here???!!! Is the issue going to be fixed or will we not be charged?

Jjay · June 2015

I also have this problem, but didn't get ANY of the items.
I've tried to email king about this 4 times, but keep getting unhelpful automated replies.
I'm really disappointed with king about this, and have requested my money back twice but to no avail!

I lost all boosters when game froze this morning. Agree it is becoming a rip off. Cannot get a response only automated email to cometo forum.

Jjay · June 2015

I just had the same issue. Sent an email and the auto reply sent me here. I received the gold bars, wiping out all my other bars and then crashed. It even gave me a message upon restarting to enjoy my purchase...... Clearly this is a bug, but what's going to be done about it???

Still happening. Did the same to me this.morning and squat is being done.

Jane_Thom · June 2015

RatTerriersRock, Won-yong cho, Bin Kasnid & Jane Thom. Thank you for your comments. I will look into this for you.

But i have sent you order numbers over a week ago now and no response seems like when you actually have to refund money you just stop communicating

I have just purchased the May special, but never received my free lives or lollipops, what do I do?

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