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(FIXED) After latest update, candy crush soda saga crashes on load on windows 10
Answers
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ok heres my id 1405 974 095
yes i play on a app from the microsoft store. i have tried to delete and reinstall and it still dont work. when i put the soda icon on my task bar, if i keep on clicking on it repeatedly the icon will disapear and a blue box will pop up saying Give us a minute We’re updating Candy Crush Soda Saga. It should be ready to use again shortly.
it has been saying that since yesterday am
I do remember getting a message that popped up last week saying the game was not supported in my browser. i dont know what that means lol
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I'm having the same problem. I've tried all of the above as well. Reset, uninstall, reinstall.. I just get the flash of the game too. I tried to come here yesterday but it said my username doesn't exist. so i had to do a new one.. i used facebook login until a few months ago when it disappeared so i made the king acct. i was on day 250 something i believe, and am well over level 1000, king sent me an email when i reached level 1000, so i know i'm in their system, but yesterday the game and myself seemed to have vanished. please help :) tia
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thank you very much for your help @SoDa72 I appreciate it 🙏 . I'm sorry you had to uninstall the app to further check this
I've now forwarded all your infos.
As soon as I have updates about this issue from the community manager, I'll be sure to post them here. Hopefully a solution will be found soon.
For the other players: please don't try to uninstall the app for now, it's clearer now that it won't help since it's not an isolated issue anymore.
If you'd like to share your device and app details as well, feel free to do so
thank you for your patience
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I'm having the same problem. I've tried all of the above as well. Reset, uninstall, reinstall.. I just get the flash of the game too. I also switched from facebook, as requested to a King account. Worked ok until yesterday, now just a flash. Can't get it to work no matter how many times I uninstall, reboot, reinstall. Plenty of space on computer, great internet connecction. Thanks for any help!
