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My game is not working on PC
Best Answer
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Hello and welcome to the Community @Priesha I am sorry to hear your game is crashing on a PC. Do you have Win10? We’ve seen from other players they have a loading issue since the update. If you didn’t, check 👉 here to see if this helps.
Soon you won’t be able to play on king.com anymore, read the announcement 👉 here
Did you save your game? You can find info 👉 here how to create a King account. Once you have a King account and saved it try this 👇troubleshooting and hopefully you will see the event. However it’s possible you still don’t see the event. Some events are not available for everybody at the same time.
Troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly.
5
Answers
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Hello and welcome to the Community @Priesha I am sorry to hear your game is crashing on a PC. Do you have Win10? We’ve seen from other players they have a loading issue since the update. If you didn’t, check 👉 here to see if this helps.
Soon you won’t be able to play on king.com anymore, read the announcement 👉 here
Did you save your game? You can find info 👉 here how to create a King account. Once you have a King account and saved it try this 👇troubleshooting and hopefully you will see the event. However it’s possible you still don’t see the event. Some events are not available for everybody at the same time.
Troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly.
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I have a king account and have tried all thing have done re-installing the app for about 10 times it's still not loading. I have windows 10. It just shows a black screen and then closes immediately.
This screen appears.
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I am not able to even open the app or see that orange screen of king. Have restarted my pc several times. But no change.
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Yes
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Thank you, I’ll pass this on, as we have more players with this issue. As soon as there is an answer I will let you know!
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