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My game is not working on PC

Priesha
Priesha Posts: 7

Level 2

edited March 2022 in Support
I am on level 873 and still not able to see Any contest or quest. Actually I am using pc and my app is crashing after 5 seconds of loading. I tried with uninstalling and installing the app again and again . Even restarting my pc. I was not able to see any contest on app too. And right now I am playing on king.com. What should I do?

Best Answer

  • Yosca
    Yosca Posts: 17,639
    Answer ✓

    Hello and welcome to the Community @Priesha I am sorry to hear your game is crashing on a PC. Do you have Win10? We’ve seen from other players they have a loading issue since the update. If you didn’t, check 👉 here to see if this helps.

    Soon you won’t be able to play on king.com anymore, read the announcement 👉 here

    Did you save your game? You can find info 👉 here how to create a King account. Once you have a King account and saved it try this 👇troubleshooting and hopefully you will see the event. However it’s possible you still don’t see the event. Some events are not available for everybody at the same time.

    Troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly.

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