Lost progress after connecting to Facebook

Tony_Mc · August 2017

I'm back on level 1183!Thank you so much!

Great to hear so Andry :-) You're most welcome

Cocci · October 2018

Hi michiel75,
Thank you for posting this here on King Care.
Please try again now and let me know how you´re getting on :-)
Kindest regards,
Tony - King Care Team

Hi Tony! Hi have the same problem! Can you help me?

Kiva33 · January 2019

Hello Dear Team,

I have the same issue, after connection to Facebook my progress is gone.
Could you please help to me.

Thanks,
E.

balkanmama · January 2019

Hello.

I’ve have the same issue. I connected to my Facebook and now I’m back on level one.

I were on level 649 I think.

lilti · August 2021

Hi, I also experienced this issue too. I was on level 800 and I logged into facebook yo save my progress, but they bumped me down to level 21. A glitch occurred before and I got to play level 801 but I lost, and after that it all disappeared.

yarnsrj · March 2022

For some reason my level on BWS2 was reset back to level 1 on here and Facebook. I should be on level 859 with 82 gold bars. Are the Levels for Android (mobile devices) supposed to be the same as the levels on Facebook and King.com?

Pitty_Kitty · March 2022

Hello @yarnsrj and welcome!

The thread you posted on belongs to Candy Crush Soda so you might need to repost your question in BW2 community here. This way BW mods will be able to see it and help you

Simply click "ask a question" at the top right🙂

Hope this helps

Lost progress after connecting to Facebook

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