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level crash

deathakos Posts: 5

Level 1

February 2016 in Support

I try to start a level and the game crash I delete the game and install again but nothing solved.

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  Wunderbaum Posts: 4,398

  February 2016

  Hi!

  Are you playing on Facebook, King.com or from a mobile device?

  Please write back with some specs and it will be easier to help you!

  Cheers :-)

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  deathakos Posts: 5

  Level 1

  February 2016

  In a mobile device. Nokia Lumia 630 windows phone 10.

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  deathakos Posts: 5

  Level 1

  February 2016

  Please tell me what can I do to fix this.

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  Wunderbaum Posts: 4,398

  February 2016

  Hi!

  Please check this thread: https://care.king.com/en/candy-crush-saga/i-ve-installed-the-app-candy-crush-saga-on-my-lumia-530-phone-twice 

  Also I can recommend that you check the Windows Central website if other gamers have the same issue: http://forums.windowscentral.com/windows-10-mobile/ 

  Cheers :-)

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  deathakos Posts: 5

  Level 1

  March 2016

  Nothing change the game still crash. Another solution please.

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