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💰️❌ Facebook issue with purchases in Candy Crush Soda 16th March

LadyRaffie
LadyRaffie Posts: 4,124
edited March 2022 in Support


Hey everyone,

We are experiencing a temporary connection issue with all purchases in Candy Crush Soda on Facebook

This issue may give various error messages or cause the game to freeze or crashes when trying to make a purchase.

The usage of Gold Bars for Boosters or Extra Moves are also affected.


You can still play the game on Facebook. Only purchases are interrupted by this issue.

The purchases still work without any issues on all other platforms like the Windows app, iOS, Android, and Amazon Kindle.


We are working on a fix to get everything back on track and counting on having this sorted out shortly.

Thanks for your patience!

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Comments

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  • racinred
    racinred Posts: 4

    Level 1

    This has been going on for over a week now. Stating it will be fixed shortly. Other ways of playing with purchasing like King.com doesn't allow purchases either since they are discontinuing service eff 3/31.

  • c_boivin
    c_boivin Posts: 7

    Level 2

    This still hasn't been fixed. It is extremely frustrating!!

  • This content has been removed.
  • Robink55
    Robink55 Posts: 2

    Level 1

    I purchased a large package and suddenly the store was out and I cant use it. When will this be fixed? It has been several days and I am very frustrated.

  • c_boivin
    c_boivin Posts: 7

    Level 2

    I am in the same situation

  • c_boivin
    c_boivin Posts: 7

    Level 2

    I only show the music, sound and chat icons. No king icon

  • Morality28
    Morality28 Posts: 2

    Level 1

    @Nix66 I am using a king account, playing on Android and still can't access the store?

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  • c_boivin
    c_boivin Posts: 7

    Level 2

    HOORAY HOORAY!! It is working. A big thank you to all the people who fixed this issue!

Hey! Would you like to give us your opinion?