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how to add new friends on facebook
Answers
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Hello @Lotti and welcome to Soda community! 🤗
I'd suggest to reboot the game on Facebook.
- log out
- close Facebook page -
- clear cache of browser you use (mozillla, chrome etc). check here
- make sure your browser is updated. check here
- restart device
- open Facebook
- log in
Alternatively you could try to use a different browser to see if it helps. Chrome is usually the browser that King suggests to use
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@天使心寶貝 Hello there! 🤗
Please note that Soda community only supports English. Players come from all over the world and we can understand each other better this way 🤗
If you're not very fluent it's okay. Please translate your comments with Google translate or Bing.com for example and post again.
If you need any help in the game, visit our Help Center here available in 22 languages. Or ask a question (in English) in our support section here. We'll be happy to help.
Thank you
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Hello again @Lotti
I see. Let's investigate more
You play on Facebook site, correct?
What laptop do you use specifically? (make and model)
Is it possible that you need to check and update permissions in your Facebook settings? Please read here for more info
Would you mind sharing a screenshot of your game map and/or Facebook settings making sure that no personal and sensitive info, email address included, is displayed? It might help understand what's going on. How to take a screenshot here
Alternatively you can share the picture privately to me via private message on this forum
Thanks
