No internet

KHerron · March 2022

I've been getting an error message saying I'm not connected to the internet,but yet I am. I'm missing out on my wonderballs and any extra boosters that I could be receiving. I've restarted my phone several times and I've did a force stop as well.... nothing has worked. This is very upsetting and aggravating as I can't play my game like I want to. How do I fix this without having to uninstall my app and lose all my boosters that I've collected.

1CMC1 · March 2022

I am having the same problem and have been for over a month. No one at support seems to know why or how to fix it. Extremely frustrating to say the least.

Unknown · March 2022

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Unknown · March 2022

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aiyoneh83 · March 2022

same situation here, keep saying there's no internet while i am connected to 5G with my android. this happen after the "no longer sync with fb msg" and i followed the steps to create a king account. I can still play, just bo daily gift, no race, can't receive or give hearts to friends.

Screenshot_20220322-235452_Candy Crush Soda.jpg

KHerron · March 2022

Apparently it doesn't matter where I post no one has been able to tell me how to fix my problem @Nix66

Unknown · March 2022

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aiyoneh83 · March 2022

I finally solve the problem by deleting the app and reinstalling it again. However the game didn't save the progress after I switch the account to king. but I didn't bother to write support again, just replayed them. so hope this helps~

KHerron · March 2022

@Nix66 I've done all of those things except uninstalling and reinstalling

Unknown · March 2022

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No internet

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