It won't connect to the internet. Everything else on my phone is..

JennyJackson · April 2022

It won't connect to the internet even though everything else on my phone will.

Pitty_Kitty · April 2022

Hello @JennyJackson and welcome to Soda community!

Let's try to understand what's going on 🙂

How do you save your levels? With a King account or Facebook account?

Try troubleshooting to see if it helps:

check for Soda and device updates
check that your device has at least 2 GB of free storage
provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
you might need to repeat the steps above 3-4 times

*depending on the type of the device you can clear cookies/cache of your device or cache of Soda app directly (Android). More info here. Be careful not to click "clear data" which deletes your boosters

Let me know if it works 🙂

dncolem · April 2022

This happened to me and I had to delete and reinstall the game. I lost my daily reward progress and had to start over at day one which was annoying but that’s all I could do to fix it.

It won't connect to the internet. Everything else on my phone is..

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