Lost friends and contests
Answers
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Lost contest
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Hello @pinimosh @jentina and welcome to Soda community!
Let's try to understand what's going on 🙂
- Do you save your progress with a King account or Facebook account?
- Do you play Soda on app installed on your device?
- Or do you play through Facebook site on a computer?
- What device do you use?
- What is the latest update of operating system in your device? (e.g. Windows 10? Android 11? iOS 15.5?)
Also, let me know if troubleshooting steps help:
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*depending on the type of the device you can clear cookies/cache of your device or cache of Soda app directly (Android). More info here. Be careful not to click "clear data" which deletes your boosters
thanks!
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