I I lost a lot of level to Candy Crush

Hysalia_Isalia · August 2016

Hello,I play on my mobile phone for a long time Candy Crush Soda Saga.Yesterday morning, I played the level 210.But yesterday afternoon, I was for the level 40 !How to return to the level 210?Thank you

Tony_Mc · August 2016

Hi Hysalia,

I have sent you a private message.

Kindest regards,

Tony - King Care Team

Randle · August 2016

Hey,

What do you use, Kingdom or Facebook?

Sounds like you had a temporary connection issue there. Have you tried again and did you get your level 210 back?

Hysalia_Isalia · August 2016

I don't know. I know that I phone connects but I do not think that it is with Facebook.My picture in candy crush soda is a dog (of the game, I suppose) but now it is the photo of my profile Facebook.I am always for the level 40...

Tony_Mc · August 2016

Hi Hysalia,

I have sent you a private message.

Kindest regards,

Tony - King Care Team

Hendra_Firdaus-2 · July 2017

Hi Hysalia,
I have sent you a private message.
Kindest regards,
Tony - King Care Team

Hi Tony,i lost my progress level at 2217 when i change my iphone, i just reinstall candy app, then i connect with my facebook, but i get level 1 again, could you help me?

I I lost a lot of level to Candy Crush

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