I'm back at level 1 after being up over 400

ColoMich94-2 · August 2016

I switched to a new phone and now I'm back at the beginning. I try connecting to FB and it says I'm connected, but my profile picture is gone and I don't see any of my friends anymore. I submitted this question a couple of days ago through the app and received a ticket ID: 3044310, but I haven't received an answer. I'd like to get back up where I was and be able to see my friends again as well.

Cezdiamond · August 2016

Hi ColoMich94- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Soda sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

ColoMich94-2 · August 2016

I clicked on the envelope in the game where I get messages and there was nothing there. Am I in the wrong place?

I'm back at level 1 after being up over 400

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