New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Noble Path
Level 2
I purchased the premium level for the Noble Path that just ended yesterday. I went in today for the first time since it ended. I see I have more boosters, but didn't receive any extra boosters for x number of minutes, none of those things you can press from 1-5 times to get boosters, nor the 30 gold coins for completing the entire Noble Path. Nothing like I should have got for completing all the steps. What happened???
Answers
-
Hello @Wanda_Winslow and welcome to Soda community!
If you have a King account, did you try to log out - clear cache- restart device - log in to see if the items appear? If they don't then a glitch in the game might have happened 😔
This forum is not able to send you replacemets/refunds, I'm sorry.
Please contact Player Support and ask them to send you your missing items if possible.
How to contact Player Support from mobile devices: open soda app - visit settings- click "?" Icon- visit "purchases and gold bars"- "why haven't I received my purchase"- scroll down and click "contact us". Explain your problem and send.
If you don't play Soda on mobile device then contact Support from here.Explain the problem.
It might be helpful to add your game user ID in the form so your gaming account can be easily located by support.
How to find your user ID on Soda app: here
hope this helps 🙂
0 -
As hard as this level, can't you forward this to them?
0 -
I didn’t receive mine either. I save all mine and get them all at once
0 -
Hello @Wanda_Winslow
No, I can't , I'm sorry. Player Support would need to retrieve your purchases history to be able to send you a refund. they do that when you contact them 🙂
0 -
They came thru today. All is good.
1 -
So do I. However, mine just came thru today. Go figure
0