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My daily progress is gone? I have logged out at logged back but nothing.
I'm talking about the daily progress when U play and it counts every day u play. I'm back at 1day. I have played 493 days straight and I play on my computer too. Thursday May 26 2022. My progress was dropped back to day 1 and that's not correct. Please help me get my progress back.
Answers
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Hello again @Kymm4 🙂
I see, sorry for misunderstanding 🙂
Player Support can only manually restore the progress of levels in case the player is brought back to level 1
Daily streak and rainbow streak cannot be restored if they're broken, I'm sorry. I know the feeling very well, I broke my daily streak made of 1 year the other day and had to start again 😥
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Hi @Kymm4 So sorry to hear about your Daily Bonus 😔 There are a number of reasons this reset might happen: device updates, the time you logged in, and one-time glitches may cause this. In any case, after day 7 you will have the daily booster and 30 minutes of lives back 🙂
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Hello @SallyFung welcome to the Community
I am sorry to hear that your daily bonus is reset to day 1. It cannot be restored 🙁.
There are a number of reasons this reset might happen: device updates, the time you logged in, and one-time glitches may cause this. Fortunately on day 7 you’ll have 30 minutes unlimited lives and the daily booster back.
As you can read in the previous answers, it cannot be restored, sorry.
