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Hello again @Ashok_

Hmmm there is definitely something wrong because these are the latest levels:

iOS, Android and HTML5:

• Episodes 610, 611 and 612 - Last level 9295

Windows pre-release:

• Episodes 616, 617 and 618 - Last level 9385

So let’s try to do the troubleshooting too for your mobile devices:

provided you saved your progress with a King account, go to profile and log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates- log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data. Then play/replay some levels.

**Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

Please let me know what make and model your mobile devices are and what versions of the Android and iOS operating system they have.