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Candy Crush Soda Saga not giving reward she .

I have completed 3 checkpointsand no rewards given . Also, no daily bonus . I'm obviously past the checkpoint but no reward for 526,532,540

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Creative_Elsa

Hi @Jenifer_Erin and @Kimberly_Hale, sorry that your message got lost in the transition from the old community to the new community. Do you still need help with this? Please don't hesitate to contact us again because now we are on top of all new messages.

As a Soda player, how would you like to help with the 5 year celebration coming at the end of this year? Please visit this link and complete the survey.

https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together

Kimberly_Hale

I get 30 free minutes reward from the gum machine, but never get them.

JillyJill

Hi Jenifer Erin,

Thank you for contacting King Care! I'm sorry to hear you're not getting your treasure box prizes. The King moderators are aware of this situation and are diligently looking into this because it is happening to a lot of players at this time. Please post in this thread https://care.king.com/en/candy-crush-soda-saga/cant-collect-gift-boxes-when-pass-a-level the levels you didn't receive. They will be updating this thread with information pertaining to the gift boxes. The shaded green answer is where you'll want to keep up with.

Thank you for your patience,

Jilly