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Candy Crush Soda Saga not running in UAE
Answers
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Hello @NourN welcome to the Community
There is an issue under investigation, sorry. I see you’re playing on Android and iOS devices.Please tell us what models and make of your devices are they?
Do you play through King or Facebook account?
I see in your screenshot you want to create a King account. If you already have a King account, you have to select “Already have a King account. Log in with email” and use the same credentials 😉
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Hello!
This issue is under investigation, your help would be important in this process. 🙂
details from the players' affected games would help the Soda Game Studio.
- Do you see "there was a connection problem, try again in a bit" in profile settings of Soda app?
- what is your game user ID number? check out this guide on how to find it. Tap twice on the King logo in Soda profile settings
- which device do you use? (make and model)
Thanks for your help and patience!
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Welcome to the Community @Lyndalee71
Can you still play or do you also see a login connection error? Or do you want to make a purchase and then a connection error? 🤔
cannot play the other games to earn bricks, fish etc.. Do you have problems with the other games too?
I see in another thread you can access the store but not on iPad?
Perhaps your iPad isn’t connected? Please try this to see if this helps: Force close your apps, turn off your device for at least 1 minute, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly.
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I'm getting the same error on many devices on android galaxy s21 and galaxy x cover pro and others but nothing is working and I couldn't find the ID from the game because already tried re installing it but I was able to get this ID from Facebook apps. I even tried backup the game on king account by creating one it also not working showing connection problem.
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