Level rewards not releasing

Kiwiora · April 2017

I'm passing levels but the timed level treasure chest rewards won't release. Am on android mobile, have disconnected, restarted and passed levels to no avail. Have approx 4 of the 5 available but won't unlock

KristinL5 · April 2017

Me too. I am on level 660 but reward boxes for levels 629, 633, 639, 647, 657 won't open.

Sue_Kwong · April 2017

Me too. I am using iphone on level 965 now. Reward boxes for levels 958 and 962 both won't open. I tried reinstalled the app it didn't work (and i lost all the power candies i saved up when i uninstalled the app T_T), I tried going back to 958 to pass the stage again it didn't work neither. Please help!

Sarah_McDougall · April 2017

I am having the same problem. I'm on level 364 and my last 4 prize boxes did not open. I did open but did not give the award. I am assuming there is no tech support for this game. I wonder if we will be awarded our items we didn't get or if we are just out of luck?

Steven_Dendy · April 2017

Same issue and getting no response from King emails!

Chrissy19713 · April 2017

Same here and posted about it . Got an email with a riddle as an answer..saying you will find the answer to your question by answering it???? I dont get it. Still dont have my rewards.

Steven_Dendy · April 2017

Delete the game and forget about it is the only option I am coming up with! Like the game but getting annoyed by it, I could forget the rewards if only it did not take me back to number 1 and then I have to go fine the latest level I finished!

Level rewards not releasing

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