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I have not received rewards in Candy Crush Soda on levels 891, 895, 901 and 919.

Mica2204
Mica2204 Posts: 6

Level 1
in Support

Despite completing 4 levels that offer rewards when you complete them, I have not been able to collect any of these rewards despite now being at level 946. Come on King, what gives? Can you sort this out please? This has been ongoing for 4 weeks now.

Answers

  • JillyJill
    JillyJill Posts: 972

    Hello Mica2204,

    Sorry to hear you're still having trouble with the gift boxes. They posted an update here https://care.king.com/en/candy-crush-soda-saga/cant-collect-gift-boxes-when-pass-a-level#entry_102464

    The green answer is the latest update dated 4/17/17 supposedly it's been fixed. But please post the same thing you posted here under that thread so they know you're still having trouble. There seems to be a lot of players having this issue!

    Thank you, 

    Jilly 

  • Mica2204
    Mica2204 Posts: 6

    Level 1

    Thank you Jilly. I will add my two pennies worth to that thread as the update has not solved my problem. 

  • JillyJill
    JillyJill Posts: 972

    You're welcome! I sure hope they help, it seems a lot of players are still having the same issue!

    Jilly 

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