Sign Up!

🥤 Click here to see the latest levels in Soda!
🍏 Playing on iOS 11? Read this!
🎂 Join the 10th Anniversary of Soda! 🎊
🥳 Soda 10th Anniversary Season is here!
🏆 Soda Cup is back, with the biggest prize yet!
📝 Join the weekly Soda quiz for rewards!
🖼 Send a birthday card and get FREE wallpapers!

Facebook Login Not Propmpting After Password Change

Bill_Tucker
Bill_Tucker Posts: 4

Level 1
in Support

I changed my Facebook password and now when I hit connect button the game say login failure but never prompts for my new username and password.

Flag · Helpful Sweet Love Haha

Best Answer

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725
    Answer ✓

    Hello Bill.

    Could you please let me know what device you are using so that I can try to help you.

    Kind regards,

    Johnny

    Flag · Helpful Sweet Love Haha
  • Bill_Tucker
    Bill_Tucker Posts: 4

    Level 1

    Hi the entire issue was with my Windows 10 laptop. I uninstalled the games and then reinstalled (actual more than once). I also changed my password on Facebook then selected to force log off for all devices. Lastly, I went back and reinstalled Candy Crash Soda version and it "finally" prompted for my password. I was able to login at that point. Editorial: This was the most convoluted issue I have seen with simple software package. 

    Flag · Helpful Sweet Love Haha

Hey! Would you like to give us your opinion?

Categories