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hi. i have lost all of my progress :(

smokey-2
smokey-2 Posts: 2

Level 1
in Support

hi. i have lost all of my progress :( i was on level 796 on candy crush soda. can you help me get it back?

Best Answer

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi Smokey,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

«1

Answers

  • MarkHawk
    MarkHawk Posts: 4,061
    Answer ✓

    Hi Smokey,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

  • Baljinder_Kaur
    Baljinder_Kaur Posts: 1

    Level 1

    I have lost my all process.please help me.

  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Baljinder,

    I have also send you a message so we can help you get your levels back.

    Kind regards,

    - Mark, Team King Care

  • Marty_Paynter
    Marty_Paynter Posts: 2

    Level 1

    Hi Baljinder,

    I have also send you a message so we can help you get your levels back.

    Kind regards,

    - Mark, Team King Care

    i HAVE THE SAME PROBLEM PLEASE HELP ME!
  • Vivian_Clocherty
    Vivian_Clocherty Posts: 2

    Level 1

    Omg this seems like it's going nowhere!! I lost all of my progress, I've sent you my Gmail. What's the answer??? These questions were useless to me because your answer is that you will email them. How does that help me??? 

  • Vivian_Clocherty
    Vivian_Clocherty Posts: 2

    Level 1

    Hi Baljinder,

    I have also send you a message so we can help you get your levels back.

    Kind regards,

    - Mark, Team King Care

    Help!!! I lost my progress, how did you get yours back?
  • MarkHawk
    MarkHawk Posts: 4,061

    Hi Vivian,

    I have also send you a message so we can help you get your levels back.

    Kind regards,

    - Mark, Team King Care

  • Tim_Vd_Voort
    Tim_Vd_Voort Posts: 1

    Level 1

    I lost it too, i was around 760 on my old phone, i did not connect to facebook or kingdom and when i wanted to do that i lost all my progress can you help me?

  • Jo_Ilott
    Jo_Ilott Posts: 10

    Level 2

    I have also lost all of my progress on Candy Crush Jelly.  Please help

  • Livy_Cheek
    Livy_Cheek Posts: 2

    Level 1

    I've lost my progress on candy crush soda :( please help! 

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