Team rank points frozen/not going up in Soda Team
Answers
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Hello @Florence58
I’m sorry to read your team ranking is not going up. Do you still see the points of players in your team change? And do you see the green “Enter” under team ranking?
If you don’t you may be part of the group of players missing team points 😔. We have a main thread here and you can find the explanation of the CM here.
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Hello @Émerik Yes, my team and others see the same issue. I play on multiple devices and on 1 device I no longer see the team points, on the other device I still see the points but nothing is added to the total. It has been reported to the CM and we were told the Studio is aware of it and working on a fix.
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Hello @CassD !
the Studio is aware of the problem ragarding team rank points and is working to fix it.🙂
If, instead, you're referring to Soda Squad (the 3 chests unlocked by points) being missing that is because the Studio made it unavailable for some players. that's what we know so far
Hope this helps!
