⚠️ Solved: All events, features and season disappeared

Itsreallyme · October 2022

Hi I also had only levels for days. So I uninstalled it and restarted my computor, then reinstalled the game. This worked for me hope it does for you.

DDinki · October 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/385007/%EF%B8%8F-ongoing-issue-all-events-features-and-season-disappeared

I have lost all features of my game. I have levels with pumpkins that showed up yesterday. Basic is all I have. You have advised that we provide our game ID. I don't even have any ability to locate my game ID....it is gone.

amandathepanda · October 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2403483#Comment_2403483

Thanks! I see. Yes, better to hold off from making any more purchases until this is fixed!

[Deleted User] · October 2022

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2404229#Comment_2404229

I cant even make purchases. Where the cost usually is, it says contacting. My list of 5 players is also gone.

Some things say I have no internet connection and other things say there is a Network issue. This is very

frustrating after 4 days !!

JVO123 · October 2022

BS! there are IT people across the globe. Are you really trying to tell us there is NOBODY at the King Studios after normal business hours? And even if that is normally true this problem occurred last week during business hours, and we got zero information or updates. I understand you may not have the answers but don't tell us customers to do what you have better access to in regard to contacting customer service. People are asking for information by the dozen, and we have gotten little or no feedback. If the Studio doesn't believe it's an issue, then there's a real problem. People are losing things they paid money for and did not get use of. That is called computer theft and is a federal crime.