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Detective Season in Soda 🕵️
🔎 Learn more about Detective Season
🔎 Choose the culprit! Who stole the yellow candy?
🔎 Learn more about Detective Season
🔎 Choose the culprit! Who stole the yellow candy?
Is it normal to suddenly stop getting gold tickets after winning a difficult level?
Wryter2000
Posts: 18 Level 2
in Support
Answers
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Hello @Wryter2000 and welcome!
This is the first report about this issue I read so I'm not sure if this is intended or not, yet
Did you try all troubleshooting steps and then check if you're able to collect a ticket after?
- check for Soda and device updates
- check that your device has at least 2 GB of free storage
- provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
- you might need to repeat the steps above 3-4 times
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
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