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Feedback on new Friendship System
Answers
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I'm waiting for help
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Hello!
I understand.
Regarding this issue, I've yet to hear from community manager (King employee).
As soon as I have news I'll be sure to forward them back to you 🙂
In the meantime, you could also contact Player Support directly from your game app as they retrieve gaming infos from your app and can tell you if there's an issue going on, even at weekends.
How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" icon- select topic and subtopic- scroll down and click "contact us". Explain your problem and send.
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Hello @Jaylinn !
thanks for replying and sharing the pictures. troubleshooting didnt' help so I'll forward this case to community manager
Just to be clear, you cliked the life button but your life request hasn't been sent to your friends, do I understand this correctly?
thanks
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Hello Pitty_Kitty
I don not know if when i click on the button, of the request will send to the friends. I delete the game from the pc and i uninstall en restall it again on my Phone but the trouble is not solved. I can asked for lives but get nothing,
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what is a request method for life? Thanks!
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Вот на эти запросы!!
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Hello there!
I heard back from community manager. No issues could be found. If a response from friends cannot be seen, it's probably because they haven't replied to life request yet and we need for them to respond to get a life.
The Studio will be informed that this feature new functionality is not clear🙂
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Hello @Jaylinn
Hello there!
I heard back from community manager. No issues could be found. If a response from friends cannot be seen, it's probably because they haven't replied to life request yet and we need for them to respond to get a life.
How long have you been waiting to get life? How many friends are in your friends, more or less?
The Studio will be informed that this feature new functionality is not clear🙂
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I wait every day, no lives no nothing i have more then 10 friends. And i see that i asked for a live
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Hello which country are you playing from?
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