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How do I fix Bubblegum Troll issues?

Tina_Campbell
Tina_Campbell Posts: 2

Level 1

For about a month now on Candy Crush Soda, There has been a message saying (The Bubblegum Troll is causing problems with your game, please try again later) I do not play through facebook as I have no friends that play. I play strictly through King and have been doing so since 2017! Any help would be appreciated! I really don't want to lose my levels :(

Answers

  • _Elsa_
    _Elsa_ Posts: 37,341

    Hi Tina, Bubblegum Hill has a glitch and the studio is trying to resolve this.  Hang in there and hopefully they can find a fix soon.

  • Tina_Campbell
    Tina_Campbell Posts: 2

    Level 1

    Hi Tina, Bubblegum Hill has a glitch and the studio is trying to resolve this.  Hang in there and hopefully they can find a fix soon.

    Thanks Elsa! I hope they fix it soon, as I play this everyday :)
  • _Elsa_
    _Elsa_ Posts: 37,341
    Hi @Tina_Campbell, sorry that your message got lost in the transition from the old community to the new community.  Do you still need help with this?  Please don't hesitate to contact us again because now we are on top of all new messages.

    As a Soda player, how would you like to help with the 5 year celebration coming at the end of this year?  Please visit this link and complete the survey. 

    https://community.king.com/en/candy-crush-soda-saga/discussion/253613/tell-us-how-you-would-like-to-celebrate-our-5-years-together


  • Kia_Cherry
    Kia_Cherry Posts: 2

    Level 1

    Was this ever fixed? I still have the same issue.

  • Shunre
    Shunre Posts: 1

    Level 1

    For more than a month now on Candy Crush Soda, I continue to get a message saying: The Bubblegum Troll is causing problems with your game, please try again later. Has there been a fix for this yet?

Hey! Would you like to give us your opinion?