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Support
Why am I not getting the stars I won?
Answers
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In that case please attach the screenshots here so I can forward them, thank you 🙂
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I'll try to get 3 stars on level 305 @faithwhite158 @Pitty_Kitty 🙂
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here you go!
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thanks a lot! I'll be sending these to CM
Do you happen to have the screenshot of level 52 with the final score and stars (below Kimmy)?🤗
thanks
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Hello!
I heard back from community manager. I was told Soda Studio is aware and working on the issue.
However, we don't expect these levels to be adjusted before winter holidays, I'm afraid
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So eventually I will get the three stars that I earned or will I have to do it over again and hope for the best? I don’t have screenshots for all the level because I didn’t think this would be an issue.
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I don't know yet, I'll pass on your question
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Dear Support Team,
I'm a player from China and I have joined Candy Crush Soda Saga for more than 6 years. I love this game very much cuz it has brought me a lot of fun.
I recently found a bug in level 2650. In the level, if the score of the level reaches 70,000, it will grant 3 stars of the level. However, in the main home, I only got 1 star of the level even my score reaches 100,000.
Hope this bug will be fixed soon. Thank you.
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The same thing happens in level 2656
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Hello @bigfinish and welcome to Soda community!
Thank you for your report and for submitting screenshots, they're very helpful 🙂
I'll be sure to forward your infos so Soda Studio will be able to look into this.
However the solution to this may take time as winter holidays have started
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Welcome!
